The purpose of this Privacy Policy is to inform Users about the processing of personal data of those who contact Hoti Hotéis regarding the use of this WEBSITE.

This Privacy Policy applies to the collection of personal data carried out through the WEBSITE, emails, electronic messaging services or in person.

Hoti Hotéis will provide access to this Privacy Policy prior to the collection of any personal data or, as the case may be, at the time of the first communication with the corresponding interested parties.

Hoti Hotéis is committed to protecting the security and privacy of Users. In this context, it has prepared the present Privacy Policy, with the purpose of affirming its commitment and respect for the rules of privacy and protection of personal data. We intend our Customers to be aware of the general privacy rules and the terms of treatment of the data we collect, in strict respect and compliance with the applicable legislation in this area, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation”).

Personal data

Personal data shall mean any information of any nature whatsoever, whatever its medium, including sound and image, concerning an identified or identifiable natural person (data subject). An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to more specific elements of his physical, physiological, mental, economic, cultural or social identity.

Identity and data of the person responsible

HOTI ORIENTE – HOTÉIS S.A. (hereinafter “Hoti Hotéis”) is responsible for the processing of the personal data collected, having its registered office at Av. da República, 85-1 esqº, Lisbon, having the identification number 503810061 and being registered at the Commercial Registry of Lisbon.

For the adequate management of the treatment of your personal data, Hoti Hotéis has appointed a Data Protection officer who can be contacted whenever necessary for any clarification through the email address

For any matter relating to the treatment of your personal data, including the exercise of rights recognized by applicable regulations, you may contact the following email address: .

Purpose and legal basis of the processing

Hoti Hotéis will process your personal data for the purposes and in accordance with the legal bases specified below, which include the legitimate interest of the data subjects in the cases duly identified:

PurposeLegal Basis
Provide information when requested by the data subject through the channels provided by Hoti Hotéis.

Communication in the context of a possible misuse of copyrighted material or infringement.                                                  
The legitimate interest of Hoti Hotéis, the Data Controller, in communicating to the data subjects the information requested.

The Controller has a legitimate interest in  complying with all  applicable laws and regulations relating to  copyright and  intellectual  property rights.

What personal data do we collect?

For the fulfillment of  the purposes described above, Hoti Hotéis collects and processes the following categories of personal data:

• Identification and/or contact data.


Hoti Hotéis does not process personal data for the purpose of developing user profiles.

Datasubjects are not subjected to decisions based solely on the automated processing of their personal data.

Data of minors

Hoti Hotéis does not collect personal data from minors directly or in person.

How do we obtain your personal data?

Hoti Hotéis may request and obtain your personal data through the WEBSITE and  e-mail.

Who do we share your data with?

 Hoti Hotéis  will not share personal data.

International transfers

Hoti Hotéis does not carry out transfers of personal data outside the territory of the European Union.

Rights of interested parties

You will have the right to control the personal data collected by Hoti Hotéis, through the exercise of the following rights:

a) Access: you can obtain confirmation of the processing of your data by Hoti Hotéis, including information on the purposes of the treatment, the categories of data in question, the recipients to whom personal data have been communicated, the deadlines or criteria for the retention of your information and, if applicable, the origin of the data. In such cases you also have the right to obtain a copy of such data.

b) Rectification: you can request the rectification of your personal data if they are incorrect or to complete them, if that is the case.

c) Deletion: you may request the deletion of your personal data when the legally foreseen conditions are met and when they are no longer necessary for the purposes for which they were collected.

d) Limitation: you may request the limitation of the processing of your data when they are stored for the exercise of other rights or while their veracity or the reasons why the opposition to their processing has been communicated is being discussed.

e) Portability: you can request the portability of your data to another responsible provided that the necessary conditions are met.

f) Opposition: in certain circumstances and for reasons related to your particular situation, you can object to the processing of your data.

You may exercise your rights, free of charge, through the following means and with the following requirements:

• Electronic request, upon request addressed to the e-mail . Subject: Data protection.

Hoti Hotéis will respond within a maximum period of one month from the receipt of the request and, in exceptional cases, the deadline may even be extended by another two months.

How long will your personal data be kept?

The personal data collected will be kept by Hoti Hotéis according to the following criteria:

• Up to 6 months from the date you requested any information.

• Personal data relating to claims under copyright or intellectual property up to 2 years after receipt of the relevant information, in orderto enable Hoti Hotéis to answer for any liability.

The deadlines indicated will apply, without prejudice to any request for limitation of the processing that the data subjects may communicate to Hoti Hotéis.


The holder has the right to submit a complaint to the National Data Protection Commission (Comissão Nacional de Proteção de Dados) if he is not satisfied with the response given to the request to exercise any of his rights, or if he considers that we have not provided adequate treatment to his personal data. For more information you can consult the website

Modifications and updates to the privacy policy

Hoti Hotéis may modify, extend, correct or update this Privacy Policy at any time and under its full responsibility. In all cases, we will publish the date of the last update of this policy. We may communicate these changes through our website or via email if the address has been made available to us.

Last updated on 10 May 2023